1. Expected conduct
Be accurate, civil and relevant to the transaction. Answer questions about condition, shipping and timing honestly.
2. Prohibited in messages
Harassment, threats, discriminatory or sexual content, or abuse of any kind.
Soliciting or arranging payment outside Reluxit, or sharing bank, card or wallet details to move the sale off-platform.
Sharing another person's private information, spam, advertising or links to external sales channels.
Attempting to pressure, threaten or bribe the other party in relation to a dispute or review.
3. Moderation and administrator access
Messages pass through automated moderation and may be flagged. Reluxit administrators can read the conversation on an order in connection with moderation, a dispute, a safety concern or a legal request.
Administrators may hide a message that breaches these rules. Messages cannot be deleted from the record once sent.
4. Notifications
Reluxit sends throttled email notifications about new messages. Message content remains on the platform.
5. Enforcement
Breaches may lead to warnings, message removal, restriction of messaging, cancellation of orders, payout holds, or account suspension. Report a problem to support@reluxit.com.